General conditions

Shipping destinations

We ship worldwide from Portugal.

Shipping times

  • Local orders take 2-5 business days to be delivered.
  • International orders take 5-10 business days to be delivered at your door. For Europe, we use a standard registered mail service and for the rest of the world we use express shipping.
  • Please allow 1-2 business days for handling after order’s confirmation.
  • Shipping time might vary depending on location, shipment method and other factors.
  • ZM Free Spirit declines all responsibility in the event of a delay or absence of delivery originating from the transmission of incorrect or incomplete information concerning the delivery address indicated when ordering.
  • If you choose untracked shipping, ZM Free Spirit is not responsible for the loss of your package and will not be able to provide you with delivery information.

Availability and presentation

Orders will be processed within the limits of available stocks.


  • In accordance with the law, the Seller assumes the following guarantees: refund and / or exchange the items that do not correspond to the order placed, within the limit of available stocks. You can mention it by email at
  • Any defect concerning the delivery (missing or defective product) must imperatively be notified on the same day of receipt or at the latest the first working day following receipt to Any complaint made after this deadline will be rejected.
  • If all of the above conditions are met, we will then either exchange or refund the defective products or re-ship the missing product.


If necessary, the Buyer can submit any complaint by contacting the company using the following contact details:

Intellectual property rights

Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

Social statue

Tattoo Artist / Illustrator
+33 760 02 17 47
Siret : 800 291 767 00013